thoughts...

Saturday, September 10, 2005

Hit me.

Can I have your first name please Jim?

Facts:
1. Account information shows Jim as the account holder.
2. It may or may not be Jim who is calling

Now, obviously you are not supposed to call the customer Jim, even if he is Jim, because you havent asked Jim's name yet... But then again there are moments when your mind probably got mixed up because a neutrino passed by and hit one of your brain cells dead center. Poor brain cell. Neutrino is probably somewhere on its way to Cassiopeia by now.

Poor agent. Thankfully it wasnt me who said that to Jim. It was my seatmate. Now its a classic. One of the things you wouldnt want to happen again.

Thursday, September 08, 2005

mmmmmmmm...

It wasnt so much her eyes but the situation which caught him offguard. Lightyears may have passed but time stood still for that one moment.

Chapter 1. Its all in the mind.

The far future, Andromeda Galaxy, Planet Unnamed

A few thousand years away. In the andromeda galaxy, the next outpost of mankind was a story that was waiting to be told.

He was a simple fellow, not one to boast of his discoveries, but the ideas he had thought up made mankind reach the level of sophistication they had never thought possible.

She was an outsider, from earth, perhaps the last place in the universe you would expect sometime to drop by from.

Perhaps if not for the glow of the stars outside things would have been gloomy. He never had felt rain, or seen rain. Only the videos shown in classrooms were all he ever saw. Half the people on the Starship Explorer never have seen a cloud in their life. Much less a mouse.

There were more than 20 ships in his fleet at this time. Most ships were new and the best in their class. From cruisers to research vessels to destroyers, each ship had their own special functions. One of the core ships which looked like much like a donut could may as well have made donuts. Unfortunately all that was ever done there was research.

...
At this point the author would like to apologize for the interruption but due to the donut lingering in my mind I am unable to imagine further the worlds beyond our own and the adventures that have yet to happen.

To be continued...

As Homer Simpson(From the simpsons, Premiered December 17, 1989 shown to present) would say... "mmmmmmmm... donuts..."

Wednesday, September 07, 2005

Sparks

Spark plugs. They make sparks, they keep the sparks going when needed. Through the hard times, through the driving rain, throught the easy times, the bumpy roads.

But things do go wrong, things that support those plugs and the sparks they give off, the weakest link so to speak. Have you ever driven a car with 1 spark plug not working? I have, its a pain to drive, the struggle is too much, you just want to walk away. If you keep going maybe you get to where you want to be. Maybe you reach the end of the road. Maybe you arrive home, get a good sleep.

Or maybe you do walk away. Call a mechanic, call a friend. Have someone look it over and find the problem. Maybe the problem fixes itself. Maybe try and get the sparks flying again.

Maybe the timing is not right. Maybe its too fast of too slow. Things would foul up.

Maybe its time to get a new car. With the right car you can go to places you never thought you could. With the wrong car you can be stuck in a place you dont want to in the middle of nowhere.

Interesting isnt it.
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Check the tire pressue. The simplest things can do wonders.
Is the timing right? Timing is of the essence.
Is the mixture just right? Things need to be in proportion.
Does the road feel bumpier than usual? Slow down.

Sunday, August 21, 2005

chechebureche

Oo na, aaminin ko na, magulo nga siya. Ano pa ba magagawa ko, eh yun ang pumapasok sa isip ko nung tinatype ko yun eh. Iba't ibang kanta. Walang OPM dun, ingles yung nilalaman eh. Edi sana nandun rin mga kanta tulad ng O'giliw ko, miss na miss kita-a-a... saan ko ba narinig yun... luma na yun, at nde pa gaanong tanyag, jologs pa nga cguro sasabihin ng iba. Ah basta.

As usual mahirap mag file ng leave sa opis. Ganito buhay sa call center. Para lang makapagleave ka kelangan two weeks in advanced ka halos mag pasa nung mga forms, tapos hindi pa sigurado na papayagan ka. Saya noh? Eh paano kung biglaan lang? Ah eh, malas mo na lang, verbal warning o kaya NCNS katapat pag hindi ka pumasok, kaya kaming magkakasama sa opis pare parehong walang sosyal buhay('social life'), pag tapos ng shift, uwi agad at tulog. Kulang na lang sabihin nila pumasok ka mamaya o wag ka na pumasok kahit kailan...

Gimik! ano yun? wala na yata nakakagimik sa amin. Kahit gusto namin nde talaga kaya. Pagod at antok ka na. Kahit 30 or 40 calls lang yun, nde kami tulad ng karamihan ng client sa call center. Sabi nga nila, 'we go the extra mile'. Pwede upo na lang kami tapos tambay? Malayo yung isang mile eh!

Kala ng iba madali, sa iba cguro, sa amin hindi. Halo halo mga tawag namin, may teknikal(tech), may serbisyong pang ewan(cust. service), may installation, may bentahan(sales). Nde pwede basta basta lang, dapat mahaba pasensya mo tapos magaling ka magisip. Mas madali pa finals exams. Ganun kahirap. Nako di raw maka browse... mamaya maya pagkatapos ng sobrang daming tanong aamin rin ang customer na may ginawa siya... Haay, buhay...

Pero masaya sa mundo namin, kahit ganyan. Trabaho lang. Sa pagitan ng bawat tawag ay may halong kwentuhan, kulitan at kung ano ano pa. Daming tsismis nanaman. Sabay may spam pa sa mga medyo magkakalayo, kahit nasa ibang call center eh ka i-spam na rin. Galing noh? Kahit pagod, masaya pa rin kami.
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Sana maging ok na rin pala yung mom ni Jumar. Siguradong successful naman ang magiging operasyon.

Sa ngayon ok na rin pala mom ko... dati inoperahan sya sa mata, dalawang beses. Nung kalagitnaan ng june at nung july rin.

Kaya dapat ingatan lagi mga mata natin!
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Paalam. Sa susunod na lang...Kung ikaw ay nagbabasa pa rin hanggang dito, pasensya na lang, di ko na maibabalik yung limang minuto ng buhay mo na dumaan sa pagbabasa nito. hehe. Pero kung nabasa mo nga ito, hmmm, wala lang... wag ka magalala hahaba buhay mo sa kakabasa dito... Pasensya na rin sa title, yan pumasok sa isip ko eh... Maliban sa aking pagiisip sa aking mga mahal syempre. :D